Terms & Conditions

1. Agreement to Terms

By accessing or using this Software-as-a-Service (the “Service”), you (“Customer”) agree to these Terms. If you do not agree, please do not use the Service. If you ever have questions, contact us at support@bepaarapp.com — we’re happy to help.

2. Subscription, Billing, and Renewals

• Subscriptions are billed in advance on a recurring basis (e.g., monthly or annually) and automatically renew unless cancelled prior to the renewal date.
• All fees are due and payable in full and are non‑refundable, including without limitation for partial periods, downgrades, unused time, or any other reason, except where required by applicable law.
• We may change prices upon renewal or with 30 days’ notice for current billing cycles. Continued use after the effective date constitutes acceptance.
• Chargebacks: Initiating a chargeback without first attempting resolution may result in immediate suspension and recovery actions for fees and costs.

3. Trials and Promotions

Any free trial is provided once per Customer at our discretion. At the end of the trial, paid billing begins automatically unless you cancel beforehand. We’ll always show the plan and price clearly. Promotional credits have no cash value and may be revoked if misused.

4. Use of Service and Acceptable Use

• You must comply with all applicable laws and these Terms. You will not: reverse engineer, interfere with, overload, probe, or misuse the Service; upload malware; or use the Service for unlawful activities.
• We may implement technical limits (e.g., API rate limits, storage caps) to protect the Service and all users. Exceeding limits may result in throttling or additional fees.
• Accounts are non-transferable. Resale, sublicensing, or offering the Service to third parties without our prior written consent is prohibited.

5. Customer Data

• You retain ownership of your data. You grant us a limited, worldwide, non-exclusive license to host, process, and display Customer Data solely to provide and improve the Service.
• You are responsible for the accuracy, legality, and content of Customer Data and for obtaining all necessary consents.
• Backups: While we may offer backup features, you are ultimately responsible for exporting and safeguarding your data. We are not liable for loss or corruption of data except where prohibited by law.

6. Security and Privacy

We implement strong administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we continuously improve our controls. Our privacy practices are described in our Privacy Policy. A Data Processing Addendum (DPA) may be available for applicable jurisdictions upon request.

7. Service Availability; Maintenance

• The Service is provided on an “as is” and “as available” basis. We strive for high availability but do not guarantee uninterrupted or error-free operation.
• We may perform scheduled or emergency maintenance, apply updates, or modify features at any time. Material changes will be communicated when practical.

8. Changes to the Service and Terms

We may update features and these Terms periodically to improve the Service. When changes are material, we’ll provide notice. Continued use after changes become effective constitutes acceptance. If you have concerns about a change, please contact us — we prefer to resolve issues amicably.

9. Intellectual Property

We and our licensors own all rights, title, and interest in and to the Service, including software, documentation, and branding. No rights are granted except as expressly set forth in these Terms.

10. Third‑Party Services

Integrations and third‑party services are provided by their respective owners. We are not responsible for their acts, omissions, or availability. Your use of them is at your own risk and may be subject to additional terms.

11. Non‑Refundable; No Credits

All payments are final and non‑refundable. We do not provide refunds or credits for partial subscription periods, unused features, or inactivity, to the maximum extent permitted by law.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT. Nothing in these Terms limits liability where such limitation is prohibited by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Ilmorix Technologies Private Limited and its affiliates from claims arising from (a) your use of the Service contrary to these Terms or law; (b) Customer Data you provide; or (c) your violation of third‑party rights. We will notify you of any such claim and work with you in good faith.

15. Suspension and Termination

• We may suspend or terminate access immediately for non‑payment, suspected fraud, security risk, or violation of these Terms.
• You may cancel at any time; cancellation is effective at the end of the current billing cycle. No refunds will be issued for any remaining period.

16. Force Majeure

We are not liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, outages, war, terrorism, labor actions, governmental actions, or Internet/hosting failures.

17. Export and Compliance

You must comply with all export controls and sanctions laws. You represent that you are not located in, or a resident of, a country subject to comprehensive sanctions and are not a prohibited party.

18. Governing Law; Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Ilmorix Technologies Private Limited is registered, without regard to conflict of laws principles. We prefer to resolve concerns informally. If a dispute persists, it will be brought before the competent courts of that jurisdiction.

19. Severability; Entire Agreement

If any provision is held unenforceable, the remaining provisions remain in full force. These Terms (including any referenced policies) constitute the entire agreement and supersede all prior understandings regarding the Service.

20. Contact

Questions about these Terms? We’re here to help.

• Email: support@bepaarapp.com
• Address: Ilmorix Technologies Private Limited, #91/4-27-3-3-5, Dilsukh Nagar, Balaji Nagar, Kurnool